Bringing the peices together to build something bigger - reseller/wholesale services
BTS specialises in delivering services not only to our own clients, but also to those of our partner companies. We can be trusted to not only implemement a range of voice and data services, but also to then support them on behalf of our Partners. In return for that trust, we help our partners to increase levels of business and promote customer retention.
Our joint clients are happy, and therefore continue to reward us with their custom. Afterall, the best customer is not a new one......it's a retained long term one.
Building Partnerships
Growth through diversification
Due to our very wide portfolio that covers many areas not represented by our partners, we offer the ability to substantially widen your basket of goods.
In areas not yet covered, you are enabled to improve coverage and supply a one-stop-shop for your clients, negating the need for them to scout for several suppliers.
As a reseller or wholesale partner, you can lock in clients and increase brand loyalty
Your brand is key - we can help develop it
We offer 3 models of co-operative working to choose from:
- Wholesale - we supply solutions for your customers, but everything is in your name, on your invoicing, and 1st line supported by your team. The client is unaware that BTS exist, as we are purely subcontractors to your brand. You have a fixed cost and charge what you like to the end user
- Reseller - We rely on you to introduce clients, while we do all of the support and post sales activity. We invoice the clients (Possibly carrying your brand) and we do all support fuctions. Any margin generated is shared according to an extablished matrix. This is the easiest option for Companies wanting to increase their offering, without CDR (Call record billing) billing systems or support infrastructure
- Wholesale Plus - Possibly the best of both worlds. You charge what you like and all the profitability is yours. We simply charge a small fee to collect Direct Debits, Bill Calls and support products, all in your name, on your VAT invoicing.
Click HERE for more details of these options and which may be best for your organisation.
Support that makes you look good
Our support team work for you, to fullfill your clients needs. You can trust our fully UK based team to deliver a service that you can be proud of.
We work 24/7 and can even (by arrangement) carry out 1st line support fault logging for products that you currently already supply, but for which you do not have a 24/7 infrastructure.
Increasing Profits and Business Value
Our offering allows your organisation to contract more clients, retain existing ones and extend contract value and duration.
Not only does this improve profitablity, but it also builds shareholder value in your company, which as a function of contract duration, monthly contract values and breadth of portfolio penetration into your base. We aid greatly with all of these.
Co-Operative Marketing
We have condiderable marketing resources, which we can use to promote our common portfolio to your base. Some marketing activities we support include:
- White-labelled product and service brochures
- Online presence (Web sites and e-brochures)
- Google Adword Marketing and Organic Optimisation
We can help to market to exisitng clients and new opportunities. We also provide pre-sale technical support to help with deal closure.